THE CHARGE DOESN’T LAST ON MY SPORTDOG® FIELDSENTINEL™
IMPORTANT INFORMATION
Depending on the frequency of use, the remote handheld and collar have a charge life of approximately 24hours.
The batteries have a life of approximately 3-5 years.
GET THE MOST OUT OF YOUR BATTERY
Turn your collar off between charges to preserve your battery.
Charge your units once a month if you need to store them for long periods of time.
Only charge the handheld and collar when you see the low battery indicator. Frequently charging the handheld or collar can shorten the battery life.
REPLACE THE BATTERY
If you are still experiencing reduced charge life, your battery needs to be replaced. You can purchase a new battery for your collar or remote handheld.
COLLAR
If the model number on the back of your collar is SDT00-17813, you can purchase a replacement battery here.
For more information, go to our article, HOW TO REPLACE MY SPORTDOG® FIELDSENTINEL™ COLLAR BATTERY.
HANDHELD
If the model number on the back of your handheld is SDT00-17811 or SDT00-12274, you can purchase a replacement battery kit here.
For more information, go to our article HOW TO REPLACE MY SPORTDOG® FIELDSENTINEL™ HANDHELD BATTERY.
CONTACT CUSTOMER CARE
If you need further assistance, please contact our customer care team.