MY DOG DOESN’T RESPOND TO THE SPORTDOG® UPLANDHUNTER® 1875
Before troubleshooting, remove the collar from your dog.
Make sure the toggle switch is in the correct position.
Ensure that both the remote and collar are fully charged, and the collar is powered on.
- If fully charged and powered on, the collar receiver should blink green every 3 seconds, and the remote transmitter’s indicator light will illuminate green when a button is pressed.
- For more information on charging, visit HOW TO CHARGE MY SPORTDOG® UPLANDHUNTER® 1875.
Ensure that both contact points on your collar receiver are hand-tight.
Verify that your remote transmitter and collar receiver are paired.
- To confirm this, rotate your dial to any number and press the stimulation button used for that collar. The collar receiver’s indicator light will light up a solid red while the button is being pressed. Do not touch the contact points to avoid feeling the static stimulation.
- If the collar doesn’t light up, please pair your remote and collar. You can learn how to do that by referring to HOW TO PAIR MY SPORTDOG® UPLANDHUNTER® WITH A SINGLE COLLAR OR BEEPER or HOW TO ADD ANOTHER SPORTDOG® COLLAR OR BEEPER TO MY SPORTDOG®UPLANDHUNTER® 1875.
Ensure the collar is delivering a static stimulation.
- Turn your Intensity Dial to 7.
- Place the test light tool’s two wires on the collar’s contact points.
- Then, press and hold the upper button on the front of the remote. An amber-colored light will glow in the center of the Test Light Tool to indicate static stimulation.
Ensure proper fit.
If your dog is still not responding, you may need to increase the collar’s stimulation range.