HOW TO ADD ANOTHER HANDHELD TO MY SPORTDOG® FIELDSENTINEL™ SYSTEM
WHEN IS CHANGING ID CODES NECESSARY?
To match 2 or more handhelds to control the same collars.
If you notice that other handhelds are controlling your collar unintentionally.
BEFORE YOU START
If you have the belt clip attached, you will need to remove it before changing the mode.
- To remove, use a Philips screwdriver to remove the two screws holding the belt clip in place.
Your remote transmitter will need to be powered on to perform the following steps.
It is normal for the remote light to blink blue for 30 seconds after powering it on.
You will need to decide on a code before changing the ID code. Your ID code can be either 1 or 2 digits and each digit must be a number 1-7.
You will need to pair your collars to the handheld after completing the steps.
Adjust the Intensity Dial to 7 and place the toggle switch in the UP position.
Press the mode button on the back of the handheld using a pen or something small. When the Mode Button is pressed, the Indicator Light on the front of the remote transmitter will light up green. Once you see the green Indicator Light you can release. The green light will remain lit for 15 seconds.
If you do not get a green light, you may need to press the mode button more firmly or use something different to depress it.
Within the 15 seconds, turn the Intensity Dial to the first digit in your code. Then press the side button on the handheld. The light will rapidly flash confirming your selection.
Turn the Intensity Dial to the 2nd number, and press and release the side button. The green light will flash and turn off, indicating it has accepted the 2-digit code. Then the light will shut off.
Repeat these steps using the same code with any additional handhelds that you want to be matched or to control the same collars.
- If you are changing the ID codes because you have more than one handheld controlling a collar unintentionally, use different codes for each handheld.
After matching the ID codes, pair the desired collar to one of the handhelds. You do not need to pair the collar with each handheld. After pairing to one handheld, all matched handhelds will be paired to that collar.
For more information, go to our article HOW TO PAIR MY SPORTDOG® FIELDSENTINEL™ HANDHELD & COLLAR.
CONTACT CUSTOMER CARE
If you need further assistance, please contact our customer care team.